Privacy Notice

Last updated: January 2024 (BrandCo Version: 6.0)

BrandCo Nigeria Limited is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the General Data Protection Regulation (GDPR) and the Nigerian Data Protection Regulation 2019, as the standard which governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual which you provide to us. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. We also collect information about your device which includes: your IP address, date and time of the visit, the tool you used to access our website, information on websites/ links that led you to our website and your website usage details.

How do we obtain the personal information?
This Personal Information is obtained with your consent in many ways including This Personal Information is obtained with your consent in many ways including your use of the website, interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies This Personal Information is obtained with your consent in many ways including and from third parties. Please note that we do not guarantee website links or policy of authorised third parties.

Cookies
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website. Cookies and similar technologies are used by us to recognize your device and store information about your preferences or past actions. They help us to provide you with a good experience when you browse our website and also help us to improve our site. For the purposes of brevity, any further references to "cookies" in this policy also encompass any similar technologies that we use which involve storing information on your device or gaining access to information on your device, including web beacons and HTML5 local storage. By continuing to browse our website, you are agreeing to our use of cookies.
We use the following cookies on our website:
-Required cookies. These cookies are required to enable core site functionality including log-in, the shopping cart, checking out and estimated shipping. Required cookies are automatically enabled when you visit the website.
-Functional cookies. These cookies enable additional functionality such as status of membership and promotion codes, and allow us to collect statistics that help optimize and improve your experience with the website. For example, they allow us to recognize and count the number of visitors and see how they move around our website, which can help us to improve the website design.
-Advertising cookies. These cookies are used by us and third party companies to deliver content tailored to your interests both on our site and elsewhere. They record information such as your visit to our website, the pages you have visited and the links you have followed. This may be shared with other organisations such as third party advertisers.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may use cookies on our website, over which we have no control. These cookies are likely to be functional cookies or advertising cookies. We also work with other companies who use cookies to serve ads on our behalf across the Internet. These companies may collect information about your visit to our website and about your interaction with our communications including advertising and e-mails. You can find more information about cookies and how to block and delete them at www.allaboutcookies.org .

How do we use your information?
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing in ways which include:

• Presenting our website and its content to you;
• To fulfill or deliver your orders placed through our website, and any other purposes for which you provide personal information, for example the processing of returns;
• To send you other information about our products, offers and news we think could interest you via email. (We only send you this if you have subscribed to our mailing list).
• To carry out our obligations and enforce any rights which accrues to us from any contracts between you and us, including billing and collection purposes. To notify you about changes to our Website or our policies. you.
• To analyze visits to the Website and learn about the interests of our visitors and better understand your personal interests and needs, so we can improve our products and services and deliver the type of content, features that would interest you.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

We may also process your personal information in compliance with applicable laws and to pursue BrandCo’s legitimate business interests and legal rights, for example in connection with the enforcement of legal claims, the performance of compliance investigations and for regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation).
you may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Please Note that except as described in this Privacy Notice, we do not sell, rent or trade any personal information you provide to us online or at our stores, nor do we share such information with third parties. We may disclose your personal information as described in this Privacy Notice in a number of circumstances including the following:

• To our subsidiaries and affiliates, which may require transferring your information outside Nigeria.
• To our agents, contractors, business partners, service providers, and other third parties who are also bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfilment and shipping, advertising, marketing and promotional material distribution, website usage evaluation, data analysis and, where applicable, data cleansing. We also may share non-personal information (such as the number of users who visited the website during a specific time period or who purchased a specific product through the website) with our marketing partners, advertisers and others from time to time.
• To third parties, such as credit agencies, to verify delivery names and addresses for online orders. If you provide us with a delivery name and address which is not yours, you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it, you are affirming that you have their permission to do so.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Website users is a part of the assets transferred. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to this Privacy Notice.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

BrandCo Nigeria Limited will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

We may also automatically update your personal information through the use of cookies on our website.
Your rights
Under data protection laws, you have rights as an individual in relation to the personal data we hold about you. These rights include:

• The right to object to direct marketing.
• The right to access the personal data that we process about you;
• The right to request the deletion of your personal data;
• The right to request the rectification of your personal data.
• You can exercise these rights by contacting our data controller.
• You also have the right to lodge a complaint with a supervisory authority.

Policy Updates
This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:

BrandCo Nigeria Ltd. 3 Aje Road,
Sabo Yaba, Lagos,
Nigeria
Phone: +234(90)99-0018-20
Email: info@brand-co.com